Contact the team

Need to contact us? Find out how on this page.

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    Get in touch

    We love to chat about your travel plans and are happy to talk if you have any questions.

    Opening hours

    Opening Days: Monday to Friday
    Hours: 9:00 AM to 5:00 PM
    Availability: Year-round

    Office Address

    FOB50512 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

    View on Google maps

    Frequently asked questions

    Have more questions? Contact us.

    There are so many ways to book a tour from Buzz Adventure Tours which are as below; you can choose the one that seems much more convenient for you:
    Book a tour from a website:
    Follow these steps:
    1. Visit the website: while visiting our website go to offering the tour you’re interested in.
    2. Log In Through Google: You can create your own account or directly log in through your google account from our website for future booking references.
    3. Search for tours: Use the website’s search function to find tours that match your interests, destination, or activity.
    4. Select a tour: Choose the tour you want to book and click on it to view more details, such as the itinerary, price, and availability.
    5. Check availability: Ensure the tour is available on your preferred date and time.
    6. Book online: Click the “Book Now” or “Book Online” button to start the booking process.
    7. Provide details: Fill out the booking form with your personal details, such as name, email, and phone number.
    8. Choose options: Select any additional options or upgrades, such as accommodation or transportation.
    9. Payment: Enter your payment information to complete the booking.
    10. Confirmation: Receive a confirmation email with your booking details and any further instructions.

    Keep in mind that we do have.

    • Real-time booking: Instant booking confirmation.
    • Secure payment: Protected payment processing.
    • Booking upon inquiry: Some bookings can be arranged through inquiries only.
    • Customer support: Assistance with booking or tour-related queries.

    If you encounter any issues, you can:

    • Contact customer support: Reach out to the company’s support team via phone, email, WhatsApp or live chat.

    Book a tour through WhatsApp inquiry:
    You can also book a tour through WhatsApp or telephonic call to our customer support representative on the given number at our website.

    Every tour has a different cancelation policy and detail about the cancelation of that relevant tour can be found under tat tour section. Whereas our general cancelation policy defines that booking once made cannot be cancelled and can only be amended with a due notice period of 48 hours prior of trip commencement. Failure to turn up in the designated location for an Activity by the specified departure time shall be considered as Service used or a No Show.

    We love to chat about your travel plans and are happy to talk if you have any questions.

    Due to any operational reasons if Buzz Adventure Tours FZ LLC fails to provide the mentioned trip, alternate options will be provided on any other date and time if agreed by the client or customer. If alternate option is not suitable, amount will be refunded after deduction of nominal service charges (if applicable).

    You will be informed before the tour commence that which particular tours require to must carry your ID card or Passport by our customer support team.